Conditions Under Which Return/Exchange is Denied
Items purchased in a sale.
Incorrect or outdated delivery address.
Incorrect format of delivery address.
Three failed delivery attempts by our courier agent.
Package refused by the recipient.
Sizing issues – Hence, please carefully review the sizes mentioned in the product description before placing the order.
Products returned in a used or damaged condition.
Minor colour and design variations, as all our products are handmade and the natural stones/pearls used are never the same.